Austin Moto Adventures Privacy Policy

This Privacy Policy describes how Austin Moto Adventures (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you access or use our website, submit information through our contact forms, participate in our services, or otherwise engage with us. This policy is intended to comply with applicable privacy and communications laws, including those related to A2P (Application-to-Person) messaging via SMS.

1. Information We Collect
We may collect personal information that you voluntarily provide to us through our website or other communications, including your name, phone number, email address, physical address, date preferences for training or tours, payment information, and any other data you submit through forms, bookings, or inquiries. We may also collect technical data such as your IP address, browser type, device information, and usage patterns.

2. SMS Communications and Consent
If you provide your phone number through our website, forms, or other communication channels, you consent to receive SMS messages from us. These messages may include, but are not limited to, booking confirmations, event updates, scheduling changes, reminders, and promotional offers. Message and data rates may apply. Message frequency will vary based on your interactions with us.

You may opt out of SMS communications at any time by replying “STOP.” You may request assistance or additional information by replying “HELP” or by contacting us directly using the information at the end of this policy.

We do not share your phone number with third parties for marketing purposes. Your number is used solely for communication related to Austin Moto Adventures and its services.

3. Use of Personal Information
We use the personal data we collect for the following purposes:

• To respond to inquiries and provide customer support

• To schedule, confirm, and manage tour or training bookings

• To send transactional and marketing communications, including email and SMS

• To improve the quality and functionality of our services and website

• To comply with legal obligations

4. Data Sharing and Disclosure
We do not sell or rent your personal information. We may share your data with service providers or third-party platforms (such as CRM systems, email marketing platforms, or payment processors) that assist in delivering our services. These third parties are bound by contractual obligations to safeguard your information and use it only for authorized purposes.

We may also disclose your information as required by law, regulation, legal process, or governmental request.

5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting obligations. For users who register or submit information through our website, we may retain data related to bookings, communications, or customer history indefinitely, unless otherwise requested by the individual.

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and provide personalized content. You can configure your browser settings to decline cookies, but doing so may affect the availability and functionality of certain features on our website.

7. Third-Party Content and Embedded Media
Our website may contain embedded content (e.g., videos, maps, forms) from third-party websites. These third-party websites may collect data about you, use cookies, and monitor your interactions with their content. We are not responsible for the privacy practices of these external sites.

8. Your Rights and Choices
You may request to access, correct, update, or delete the personal information we hold about you at any time. You may also withdraw consent for receiving marketing communications or SMS messages by following the opt-out instructions provided or contacting us directly.

To submit a data access or deletion request, please contact us using the information below.

9. Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of transmission over the internet or storage is entirely secure, we strive to use commercially acceptable means to protect your data.

10. International Data Transfers
Our website and services are intended for users in the United States. If you access our services from outside the U.S., you acknowledge that your data may be transferred to, stored, and processed in the United States and that U.S. privacy laws may differ from those in your jurisdiction.

11. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take reasonable steps to delete it.

12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective when posted to this page. Your continued use of our services after changes are posted constitutes your acceptance of those changes.

13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, you may contact us at:

Austin Moto Adventures